e-Commerce Trust Seal (Güven Damgası)

The Güven Damgası (Trust Seal) is a mandatory certification for e-commerce service providers in Turkey, issued by the Ministry of Trade under the Electronic Commerce Law (Law No. 6563 and secondary legislation). Nesil Teknoloji supports organisations through the full application, compliance preparation, and audit process required to obtain and maintain the Trust Seal.

Who Requires the Trust Seal

  • E-commerce platforms and marketplaces operating in Turkey
  • Operators with net annual transaction volume above the regulatory threshold
  • Service providers processing payments on behalf of Turkish consumers
  • Foreign companies with Turkish-facing e-commerce operations

Our Compliance Services

  • Pre-audit readiness assessment against Ministry of Trade criteria
  • KVKK and consumer rights policy review and gap remediation
  • Technical security requirements analysis
  • Complaint and dispute management process design
  • Liaison with authorised certification bodies
  • Annual renewal and ongoing compliance support

Regulatory Context

The Trust Seal programme is enforced through authorised certification bodies appointed by the Ministry of Trade. Non-compliance for eligible operators carries administrative sanctions and reputational risk. Nesil Teknoloji has supported e-commerce operators and retail enterprises through Trust Seal certification as part of broader KVKK and digital compliance programmes.

Request a Trust Seal Readiness Assessment